Collection and Use of Personal Information
Here are some examples of the types of personal information Musicprocess.com may collect and how we may use it:
What personal information we collect
When you create a Musicprocess.com account, purchase a product, download music, register for a class at a Musicprocess.com Shop, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
When you share your content with family and friends using Musicprocess.com products, send gift certificates and products, or invite others to participate in Musicprocess.com services or forums, Musicprocess.com may collect the information you prove about those people such as name, mailing address, email address, and phone number. Musicprocess.com will use such information to fulfil your requests, prove the relevant product or service, or for anti-fraud purposes.
In certain jurisdictions, we may ask for a government issued in limited circumstances, including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law.
How we use your personal information
The personal information we collect allows us to keep you posted on Musicprocess.com’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out any time by updating your preferences.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information, including date of birth, to verify entity, assist with the identification of users, and to determine appropriate services. For example, we may use the date of birth to determine the age of Musicprocess.com account holders.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Musicprocess.com, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Musicprocess.com’s products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion, we may use the information you prove to administer those programs.
Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where a Musicprocess.com product is used so that we can better understand customer behaviour and improve our products, services, and advertising.
We may collect information regarding customer activities on our website, our Musicprocess Shop, Musicprocess.com, TV and Books from our other products and services. This information is aggregated and used to help us prove more useful information to our customers and to understand which parts of our website, products, and services are of most interest.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure the quality of our services over the Internet, such information will not be associated with your IP address.
With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
Ads that are delivered by Musicprocess.com’s advertising platform may appear in Musicprocess.com News and in the App Store. If you do not wish to receive ads targeted to your interests from Musicprocess.com's advertising platform, you can choose to enable Limit Ad Tracking, which will opt your Musicprocess.com out of receiving such ads regardless of what device you are using.
If you want to disable cookies please note that certain features of the Musicprocess.com website will not be available once cookies are disabled.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service prover (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyse trends, to administer the site, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Musicprocess.com may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Musicprocess.com website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Disclosure to Third Parties
At times Musicprocess.com may make certain personal information available to strategic partners that work with Musicprocess.com to prove products and services, or that help Musicprocess.com market to customers. For example, when you purchase and activate your iPhone, you authorize Musicprocess.com and your carrier to exchange the information you prove during the activation process to carry out service. If you are approved for service, your account will be governed by Musicprocess.com and your carrier’s respective privacy policies. Personal information will only be shared by Musicprocess.com to prove or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Musicprocess.com shares personal information with companies who prove services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, proving customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Musicprocess.com operates.
We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, the disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
Musicprocess.com takes the security of your personal information very seriously. Musicprocess.com online services such as the Musicprocess.com Online Store and Musicprocess Shop protect your personal information during transit using encryption. When your personal data is stored by Musicprocess.com, we use computer systems with limited access housed in facilities using physical security measures. Musicprocess data is stored in an encrypted form including when we utilize third-party storage.
When you use some Musicprocess.com products, services, or applications or post on a Musicprocess.com forum, chat room or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
If you or anyone else using Family Sharing, logs on to a device that is owned by a third party, any information shared within your Family—photos, and Musicprocess purchases—may be downloaded on to that third-party device thereby disclosing any such shared information.
Integrity and Retention of Personal Information
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at Musicprocess.com. For other personal information we hold, we will prove you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if Musicprocess.com is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.
Children & Education
If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outset the above circumstances we will take steps to delete the information as soon as possible.
If at any time a parent needs to access, correct, or delete data associated with their Family Sharing account or child’s Musicprocess.com, they may contact us via email Or by using the contact form.
To prove location-based services on Musicprocess.com products, Musicprocess.com and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Musicprocess.com computer or device. Where available, location-based services may use GPS, Bluetooth, IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you prove consent, this location data is collected anonymously in a form that does not personally entity you and is used by Musicprocess.com and our partners and licensees to prove and improve location-based products and services. For example, your device may share its geographic location with application provers when you opt into their location services.
Third-Party Sites and Services
Musicprocess.com websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties, for example, a third‑party app.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
If you are a developer and would like to affiliate with us you have to contact us first before using our service. This information is proved to developers so that they can understand the performance of their subscriptions.
As a Company, we are Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Musicprocess.com employees and strictly enforce privacy safeguards within the company.
When a privacy question or access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavour to prove you with information about relevant complaint avenues which may be applicable to your circumstances.